fg66i Privacy
Policy

Information We Collect

fg66i collects personal information from players in Bangladesh through several channels: directly from you when you register an account or complete our KYC (Know Your Customer) verification process; automatically through your use of the platform; and, in limited cases, from trusted third-party service providers whose services are integrated into the fg66i platform. The categories of information we collect are described in detail below.

1.1 Registration and Account Information

When you create an fg66i account, we collect the information you provide during the registration process, which includes:

• Your full legal name as it appears on your government-issued identity document
• A valid email address
• Your registered Bangladeshi mobile phone number
• Your date of birth (used to verify you are 18 years of age or older)
• A username and password of your choosing (passwords are stored in hashed form — fg66i never stores plaintext passwords)

1.2 Identity Verification (KYC) Documents

Before processing your first withdrawal, fg66i is required to verify your identity under its Know Your Customer compliance obligations. As part of this process, we collect copies or photographs of the following documents:

• Government-issued photo identity document — Bangladesh National Identity Card (NID), passport, or driver's licence
• Proof of ownership of your registered payment method (e.g., a screenshot showing your name and registered mobile number on your bKash, Nagad, or Rocket account)
• Proof of address document (where requested) — such as a recent utility bill or bank statement dated within the past three months

1.3 Financial Transaction Data

When you make deposits or request withdrawals through the fg66i cashier, we collect transaction-related information including: the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the transaction amount in Bangladeshi Taka (BDT), the transaction timestamp, and any reference numbers generated by the payment network. We do not store full bank account credentials or mobile banking PINs — those remain with your financial service provider.

1.4 Gameplay and Betting Activity

fg66i automatically records all gameplay and betting activity associated with your account. This includes the games you play (slots, live casino, cricket betting, lottery), the amounts wagered, the outcomes of each game round or bet, the timestamps of your sessions, and any bonus funds applied to your bets. This data is used for account management, responsible gaming monitoring, dispute resolution, and fraud detection.

1.5 Technical and Device Data

When you access fg66i, our systems automatically collect certain technical information about your device and browsing session. This includes:

• Your IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Session start and end times and pages visited within the fg66i platform
• Referring URL (the web address from which you arrived at fg66i)
• Cookie identifiers and similar tracking technology data (see the Cookies section below)

1.6 Communications Data

If you contact fg66i through in-platform live chat, email, or WhatsApp, we retain records of those communications. This includes the content of your messages, the date and time of each interaction, and the outcome or resolution reached. Communication records are retained for quality assurance, staff training, and dispute resolution purposes.

How We Use Your Information

fg66i uses the personal data we collect for specific, legitimate purposes directly related to operating the platform and fulfilling our obligations to you as a player. We do not process your data for purposes that are incompatible with those stated in this Privacy Policy. The table below summarises the primary uses of each category of data we collect.

In addition to the purposes listed above, fg66i may use aggregated and anonymised data — data from which all personal identifiers have been permanently removed — for internal analytics, product development, and reporting. Anonymised data cannot be traced back to any individual player and is not subject to the same restrictions as personal data under this Privacy Policy.

Where fg66i wishes to send you promotional communications about bonuses, new games, seasonal events (such as Eid or Pohela Boishakh promotions), or cricket betting markets such as BPL or T20 World Cup specials, we will do so only where you have not opted out of marketing communications. You may opt out of marketing messages at any time by updating your communication preferences in your account settings panel or by contacting our support team.

Sharing Your Information

fg66i shares personal data with the following categories of third parties, strictly on a need-to-know basis and under contractual obligations of confidentiality and data protection:

• Payment Service Providers: When you make a deposit or request a withdrawal, we share the minimum necessary transaction data (your registered name, mobile number, and transaction amount) with the relevant payment processor — bKash, Nagad, Rocket, Upay, or your designated Bangladeshi bank. These providers operate under their own privacy policies and are responsible for their own data handling practices.
• Game Content Providers: The casino games and sports betting products on fg66i are supplied by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session identifiers to facilitate gameplay and resolve game-related disputes. They do not receive your full personal profile.
• Identity Verification Services: fg66i uses a third-party KYC verification partner to review identity documents submitted by players. This partner processes identity data under strict data processing agreements and is not permitted to retain your documents beyond the verification period.
• Fraud Prevention and Security Services: We share technical device and session data (including IP addresses) with fraud detection service providers. This data is used exclusively to protect the integrity of the fg66i platform and to detect patterns consistent with account takeover, money laundering, or automated bot activity.
• Legal and Regulatory Authorities: fg66i will disclose personal data to law enforcement agencies, regulatory bodies, or government authorities in Bangladesh or internationally where we are required to do so by a valid legal obligation, court order, or lawful investigative request. We will, where permitted by law, notify the affected player of such a disclosure.
• Professional Advisers: In limited circumstances, fg66i may share data with legal counsel, auditors, or accountants where this is necessary to obtain professional advice or to manage legal proceedings. All such parties are bound by professional confidentiality obligations.

Any third party that receives personal data from fg66i is contractually required to: use that data only for the specific purpose for which it was shared, implement appropriate technical and organisational security measures, and delete or return the data once the purpose has been fulfilled. fg66i does not permit its data-sharing partners to use player data for their own marketing or profiling activities.

Cookies and Tracking Technologies

fg66i uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, maintain your login session, and gather anonymised analytics about how players use the site. A cookie is a small text file placed on your device by the fg66i platform when you visit. Cookies do not contain your password or payment credentials.

The cookies used by fg66i fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the fg66i platform to function. They maintain your login session, remember your language preference, and enable the cashier to process transactions correctly. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: These cookies remember choices you have made — such as your preferred game lobby view or responsible gaming notification settings — so that you do not need to re-enter them on every visit.
• Analytics Cookies: fg66i uses anonymised analytics cookies to understand aggregate patterns of platform usage, such as which game categories are most popular and at what times of day players in Bangladesh are most active. This data helps us improve the platform. Analytics cookies do not identify you personally.
• Security Cookies: These cookies assist our fraud detection systems by tracking session consistency. For example, a security cookie may flag a session where the device, IP address, and geographic location shift unexpectedly mid-session — a pattern often associated with account takeover attempts.

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will affect the core functionality of the fg66i platform, including your ability to log in and place bets. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Data Security Measures

fg66i takes the security of your personal data seriously and implements a layered set of technical and organisational controls to protect your information against unauthorised access, accidental loss, alteration, or disclosure. The security measures applied to player data on the fg66i platform include the following:

• SSL/TLS Encryption: All data transmitted between your device and the fg66i platform is encrypted using industry-standard SSL/TLS protocols. This ensures that your login credentials, transaction details, and personal information cannot be intercepted in transit.
• Password Hashing: Account passwords are never stored in plaintext. fg66i uses a strong, salted hashing algorithm to store password data, meaning that even fg66i staff cannot view your password.
• Access Controls: Access to player data within fg66i's internal systems is restricted to staff members who require it to perform their specific job function. All internal access to personal data is logged and subject to regular audit.
• KYC Document Security: Identity documents submitted for KYC verification are stored in an encrypted document vault with strictly limited access. Documents are deleted once the verification purpose has been fulfilled and the legally required retention period has elapsed.
• Fraud Monitoring: fg66i's automated fraud detection systems continuously monitor account activity for patterns consistent with account compromise, unauthorised access, or financial crime. Suspicious activity triggers an immediate security review.
• Incident Response: In the event of a data security incident that affects your personal data, fg66i will notify affected players through the in-platform notification system or by email as promptly as practicable, and will take all reasonable steps to contain and remediate the incident.

Data Retention Policy

fg66i retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and for as long as required by applicable legal, regulatory, and compliance obligations. The following retention principles apply to different categories of data:

• Active Account Data: Registration information, transaction history, and gameplay records are retained for the full duration of your account's active status on the platform, plus a minimum of five (5) years following account closure. This retention period reflects standard financial record-keeping obligations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later. This period may be extended where required by applicable anti-money laundering regulations.
• Communications Records: Records of customer support interactions via live chat, email, and WhatsApp are retained for a minimum of two (2) years. Records related to formal complaints or disputes may be retained for up to five (5) years.
• Technical and Device Data: Server log data, IP address logs, and session records are retained for up to twelve (12) months for security and fraud monitoring purposes, after which they are deleted or anonymised.
• Marketing Preferences: Records of your marketing opt-in or opt-out status are retained for the duration of your account's active status, plus one (1) year following account closure, to demonstrate compliance with your stated preferences.

When data reaches the end of its retention period, fg66i securely deletes or anonymises it so that it can no longer be associated with your identity. Anonymised data may be retained indefinitely for statistical and analytical purposes.

Your Privacy Rights

As a player on the fg66i platform, you hold a set of rights with respect to your personal data. fg66i is committed to honouring these rights and to responding to valid requests within a reasonable timeframe — typically within 30 days of receipt of a verified request. Your rights are as follows:

• Right of Access: You have the right to request a copy of the personal data fg66i holds about you. We will provide this in a clear, structured format. Please note that certain data (such as fraud detection logs or investigation records) may be withheld where disclosure would prejudice the security of the platform or an ongoing investigation.
• Right to Rectification: If any personal data fg66i holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details (such as your email address or contact number) directly through your account settings panel.
• Right to Erasure: You may request that fg66i delete your personal data. We will honour this request where we are not required by law to retain the data. Please note that we are required to retain financial transaction records and KYC documents for a minimum period (see Data Retention section), and erasure requests cannot override those legal obligations.
• Right to Restrict Processing: You may request that fg66i restrict the processing of your data in certain circumstances — for example, while a rectification request is being resolved, or where you contest the basis on which fg66i is processing your data.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on fg66i's legitimate interests, though in some cases we may be able to demonstrate compelling grounds that override your objection.
• Right to Data Portability: Where technically feasible and where processing is based on your consent or on contract performance, you may request a copy of your personal data in a machine-readable format (such as JSON or CSV) suitable for transfer to another service provider.

To exercise any of the rights described above, please contact the fg66i support team via the in-platform live chat or by emailing [email protected] (note: this is plain text — copy the address manually). We may need to verify your identity before processing a privacy rights request to ensure that we do not inadvertently disclose or delete data belonging to a different person.

Updates to This Policy

fg66i reviews and updates this Privacy Policy periodically to reflect changes in the services we offer, changes in data protection best practices, and developments in applicable law. The "Last Updated" date at the top of this page always reflects the date on which the most recent revision was published.

Where an update to this Privacy Policy involves a material change in how we collect, use, or share your personal data, fg66i will notify registered players through the in-platform notification system. For minor clarifications and editorial updates that do not affect the substance of how your data is handled, we may update the policy without individual notification.

Your continued use of the fg66i platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you should discontinue your use of the platform and contact our support team to discuss closing your account and withdrawing any remaining balance.

If you have any questions about this Privacy Policy, about the data fg66i holds about you, or about how we handle personal data, please contact the fg66i support team at any time via the in-platform live chat (available 24/7) or at [email protected] — plain text only, not a clickable link.